CARE GUIDE

Each KELLY RISSI creation is made from carefully selected materials and distinctive finishes. With considered care, your shoes can retain their beauty, character, and finish over time.

STORING YOUR SHOES

Store your shoes in their KELLY RISSI protective pouches, in a cool, dry place away from direct sunlight, humidity, and heat.

Allow your shoes to rest between wears and avoid storing them near radiators or other direct sources of heat.

AFTER EACH WEAR

Gently remove any light dust with a soft, dry cloth.

Avoid contact with water, perfumes, oils, cosmetics, solvents, and abrasive surfaces. If your shoes become wet or require attention beyond routine care, allow them to dry naturally at room temperature and contact our Client Services team before attempting to clean or repair them yourself.

LEATHER

Leather is a natural material that will develop its own character with wear.

For light marks, gently wipe the surface with a soft, dry cloth. If the leather becomes wet, allow it to dry naturally at room temperature.

Avoid contact with water, perfumes, oils, solvents, and abrasive surfaces.

SATIN

Satin is a delicate material and should be handled with particular care.

Avoid contact with water, perfumes, cosmetics, and oils. For light dust, gently use a clean, soft, dry cloth without rubbing the surface.

PLEXIGLASS HEELS

The sculptural plexiglass heel is a signature of KELLY RISSI and should be handled with care.

For fingerprints or light marks, gently wipe the surface with a soft, lint-free cloth. The cloth may be very slightly dampened with water, followed by a dry cloth.

Avoid alcohol, acetone, solvents, abrasive cleaners, rough materials, and direct contact with hard or abrasive surfaces, as these may scratch or cloud the plexiglass.

REPAIRS & REPLACEMENT

We believe a KELLY RISSI creation should be enjoyed for years to come. Where possible, our Client Services team is pleased to assist with the care and renewal of your shoes.

• HARDWARE: Over time, metallic hardware may naturally show signs of wear. If you would like to refresh or replace a buckle or other hardware on your KELLY RISSI shoes, please contact info@kellyrissi.com. Where the original hardware is still available at our atelier, we are pleased to offer the replacement free of charge, subject to assessment and availability.

• PLEXIGLASS HEELS: If a heel becomes damaged or worn through use, KELLY RISSI may be able to replace it, subject to assessment and availability. Heel replacement is a chargeable service, and the cost is borne by the client.

For any repair or replacement request, please contact info@kellyrissi.com before sending your shoes to us. Our Client Services team will guide you through the process and confirm the next steps.